Privacy Policy
Effective September 24, 2026
Booked Better provides lead-response audits and booked-estimate system services for contractors. This policy explains what information we collect, why we use it, when it may be shared, and the choices available to you.
Information we collect
We may collect information you provide through our website, checkout, intake, email, or service conversations, including your name, business name, email address, phone number, website or social page, service area, lead sources, current follow-up process, and service preferences. Stripe processes payment details on its systems; Booked Better does not receive or store complete card numbers.
How we use information
We use information to respond to inquiries, process and confirm purchases, deliver requested audits or services, communicate about onboarding and support, prevent fraud or misuse, maintain business records, and improve our services.
Website analytics and cookies
We use Google Analytics to understand visits and interactions on this website, such as pages viewed and general traffic sources. Google Analytics may use cookies and similar identifiers to distinguish visits. We do not intentionally send form entries or personal contact details to Google Analytics, and we include only campaign tags and advertising click IDs from URL query strings in reported page addresses. Google may collect and process information as described in How Google uses information from sites or apps that use our services. You can manage cookies through your browser settings or use the Google Analytics opt-out browser add-on.
When information is shared
We may share information with service providers that help us operate our business, such as payment processing, email, scheduling, hosting, and automation providers, only as reasonably necessary for those services. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transfer. We do not sell personal information.
Security and retention
We use reasonable administrative and technical safeguards appropriate to the information we handle. No online system can be guaranteed completely secure. We retain information only as long as reasonably needed to provide services, keep required records, resolve disputes, and meet legal obligations.
Your choices
You may request access to, correction of, or deletion of personal information we control, subject to legal and recordkeeping requirements. You may also ask us to stop nonessential communications.
Third-party services
Payment pages and other third-party services have their own privacy practices. Review those providers' policies when you use their services.
Policy changes
We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.
Contact
For privacy questions or requests, email gilberto@bookedbettersystems.com.