Terms of Service
Effective September 23, 2026
These terms apply to purchases from Booked Better, a contractor lead-response and estimate-booking service operated by Gilberto Lopez. By purchasing, you agree to the terms that apply to your order. If you have questions before buying, contact gilberto@bookedbettersystems.com.
What you are buying
The service and price are described on the checkout page and any written proposal or order confirmation. A Lead Leak Checkup is a review of one contractor lead path based on the information you provide, with a score, three follow-up gaps, three customized English or Spanish response messages, and one recommended next step. Larger audits, installations, and ongoing management require a separate agreed scope. A checkout purchase does not include third-party software, phone numbers, message fees, advertising, or other expenses unless expressly stated in the order.
Delivery and your role
For the Lead Leak Checkup, we aim to deliver within one business day after receiving a complete intake. Other timelines begin when payment, intake, and required access are complete, unless the order says otherwise. Please provide accurate information and timely access. Any connection to a phone system, CRM, website, or messaging platform requires the necessary authorization and may depend on what your providers support. We will explain any material limitation before implementing it.
Results
We provide analysis, recommendations, and any agreed implementation services. We do not guarantee a number of leads, booked estimates, sales, or revenue. You are responsible for your customer service decisions, the accuracy of business information you supply, and the lawful use of any lead data or messaging tools.
Prices, recurring services, and cancellation
Prices shown at checkout are in U.S. dollars. A one-time purchase has no recurring charge. For any recurring plan, the amount, billing frequency, start date, included work, and cancellation instructions must be disclosed in the applicable checkout or written agreement before you subscribe. You may request cancellation of future recurring service by emailing support; cancellation stops future renewals after any already-paid service period, subject to the specific plan terms shown at purchase. If your order has no recurring plan, these subscription terms do not apply.
Refunds and billing concerns
Contact us if you believe a charge is incorrect or a service was not delivered as agreed. Refund requests are reviewed based on the service ordered, work actually completed, the applicable order terms, and any rights provided by law. If we cannot deliver a purchased service, we will offer a suitable remedy, which may include a refund of the undelivered portion. These terms do not limit rights that cannot legally be waived.
Communications and data
You must have appropriate permission to use any prospect or customer information you provide and are responsible for meeting applicable consent, opt-out, and recordkeeping requirements for calls, texts, and email. We will not activate outbound messaging for your business without agreeing on its scope and lawful basis. Our handling of personal information is described in our Privacy Policy.
Contact and updates
For support, cancellation requests, and billing questions, email gilberto@bookedbettersystems.com. We may update these terms for future orders. Any material change to an active service will be communicated before it applies.